Telling It Like It Is

Telling It Like It Is

M any years ago, I was introduced to what is now one of my favorite books, Leadership and Self-Deception by the Arbinger Institute. I was intrigued by the title and mostly curious about the term self-deception. What is it—and do I have it? In simplest terms,...
Fast Training is like Fast Food

Fast Training is like Fast Food

How often have I been asked, “We can’t take 3 days away from work for a workshop, so can you cut it to two days?” There’s a lot of pressure to “cut the time AND cover all the material AND include practical exercises to build their skills”. If it’s a three-day...
It Takes Courage to be a Flawless Consultant

It Takes Courage to be a Flawless Consultant

Flawless Consulting Skills offer a different approach to consulting conversations! When participants learn about some of those skills, they tell me that “You can’t do or say that in our culture; you can do that in your organization, but here, it’s just not...