The Crucial Contract

The Crucial Contract

One of the most important lessons I have learned in my years as a consultant is that a project’s outcome, success, or failure is highly connected to the contract set up with the client. Everything comes back to the contracting phase. Were you crystal clear on the...
CONSULTING COMPLEXITIES: Our Love of Leadership

CONSULTING COMPLEXITIES: Our Love of Leadership

This post on how our love for leadership ultimately undermines consulting effectiveness continues our series looking at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to the industry as a whole, though both internal and...