Consulting Complexities: Promising Magic
This post on how giving our clients what’s popular instead of what works ultimately undermines consulting effectiveness continues our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to both internal and external consultants––and to their clients––about the tensions between doing what is fashionable and providing genuine service.
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It Takes Courage to be a Flawless Consultant
Flawless Consulting Skills offer a different approach to consulting conversations! When participants learn about some of those skills, they tell me that “You can’t do or say that in our culture; you can do that in your organization, but here, it’s just not acceptable.” I hear the same thing from people in Barcelona, Chicago, Dublin, Istanbul, Tokyo, or Vienna – all across the planet.
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Decision-Making: Getting Your Clients to Take Action with Jeff Evans
Learn more about how you can influence your clients to take action on your recommendations, producing stronger organizational outcomes with this webinar from Designed Learning’s Managing Partner, Jeff Evans.
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The Crucial Contract
One of the most important lessons I have learned in my years as a consultant is that a project’s outcome, success, or failure is highly connected to the contract set up with the client. Everything comes back to the contracting phase. Were you crystal clear on the scope? Did you agree to openly share feedback with your client? Did you ask for what you need to be successful? Do you feel like this is the right client to be working with?
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If You’re not Experiencing Resistance, You May Be a Pair of Hands
We have very little Resistance in our culture, Charlie.” came the statement from a participant. “We feel that our open collaborative culture promotes working together and so we just don’t encounter much Resistance.”
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Consulting Complexities: Performance Management… Let Me Do It for You
This post on how the lure to set up programs to manage performance improvement ultimately undermines consulting effectiveness continues our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to both internal and external consultants experiencing the tensions…
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Flawlessly Feeding Your Soul
As a millennial in the midst of her career, I find myself exposed to a range of diverse colleagues and clients with regard to age, gender, skill set, title, role, background and overall life experience.
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FAQ’s from Flawless Consulting Workshops
Over the years I have trained thousands of people in Flawless Consulting Workshops. Most of them did not see themselves as consultants yet had questions about how to relate to the people they served inside the organization. Now, if you’re not sure you are an internal consultant? Follow this…
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The No-Judgment Zone
Jiddu Krishnamurti, an Indian philosopher, speaker, and writer said, “The ability to observe without evaluating is the highest form of intelligence.” It’s an ability we talk about often in Flawless Consulting when learning how to deal with resistance in our client relationships.
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“What do you mean by Flawless?”
It’s a question I hear early in my Flawless Consulting Skills workshops. Flawless can sound arrogant and impossible. But let me offer a short explanation of Flawless. There are four basic principles to being Flawless that are simple and practical…
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