Blueprints
When an architect designs a new house, a construction team must follow an organized blueprint to make sure that the house is built to the exact specifications of the architect. While blueprints are effective when building a house, following a strict blueprint does not work when changing the culture within…
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“I’m Fine”
Are You Sure Things are Just Fine? Have you ever asked someone how are they doing and they respond, “I’m fine.” If so, you probably didn’t believe everything was just fine. As a consultant, you are able to recognize when there might be an issue hiding within a company’s culture.
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Urgency of Answers
A slow internet connection, rush hour traffic or a long wait at your favorite restaurant. Let’s face it, you have a tough time being patient when you expect things to go your way and something goes wrong. As a consultant, you have probably heard a client demand a quick answer…
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Leaders as Partners not Parents
This post on how growth undermines service is the third in our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to the industry as a whole, though both internal and external consultants will recognize the tensions between…
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Some Jobs Aren’t Meant to Be
So you’ve made the personal acknowledgements, expressed wants and given support, but you can’t help but think, “this isn’t working”. Some jobs just aren’t meant to be, and anyone who promises you a particular outcome is trying to sell you something. In this video, Peter explains why a…
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Cumbuca? What is it?
This post on how growth undermines service is the third in our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to the industry as a whole, though both internal and external consultants will recognize the tensions between…
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4 Terrible Things Every Great Leader Does
This post on how growth undermines service is the third in our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to the industry as a whole, though both internal and external consultants will recognize the tensions between…
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The Leadership Question
This post on how growth undermines service is the third in our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to the industry as a whole, though both internal and external consultants will recognize the tensions between…
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Training is Not the Answer
Industry developments and reform make changes in the workplace inevitable, and training is the tool most often used to implement that change. Many see training as a staple in the workplace that generates a common language among employees. The way that change is exhibited can contribute to the longevity and…
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