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Some Jobs Aren’t Meant to Be So you’ve made the personal acknowledgements, expressed wants and given support, but you can’t help but think, “this isn’t working”. Some jobs just aren’t meant to be, and anyone who promises you a particular outcome is trying to sell you something. In this video, Peter explains why a… Read Post
Cumbuca? What is it? This post on how growth undermines service is the third in our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to the industry as a whole, though both internal and external consultants will recognize the tensions between… Read Post
4 Terrible Things Every Great Leader Does This post on how growth undermines service is the third in our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to the industry as a whole, though both internal and external consultants will recognize the tensions between… Read Post
The Leadership Question This post on how growth undermines service is the third in our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to the industry as a whole, though both internal and external consultants will recognize the tensions between… Read Post
Training is Not the Answer Industry developments and reform make changes in the workplace inevitable, and training is the tool most often used to implement that change. Many see training as a staple in the workplace that generates a common language among employees. The way that change is exhibited can contribute to the longevity and… Read Post
The Truth About Change When implementing organizational reform, it’s natural to assume that the reconstruction occurs from the top down. In “The Truth about Change,” Peter Block suggests that while this formula can be hindering, it does have a certain appeal. Read Post
Are You the Problem? In this short clip, Peter Block shares some tips on how to recognize and deal with personal resistance. “If I’m a participant in the world I’m helping to create it,” says Block. What does this mean? Block explains that if there is a dilemma amongst group members, internal customers or… Read Post
Your Boss’ Boss Are you intimidated by your boss? Many of us are since we believe our future lies in their hands. It would be nice to break down the barriers that perpetuate this fear when getting an agreement about how we can work together. This is known as the contracting phase in… Read Post
Cosmetic Reform: When the Disease Becomes the Cure This post on how growth undermines service is the third in our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to the industry as a whole, though both internal and external consultants will recognize the tensions between… Read Post
Touchy Feely Crap Goals, quotas and deadlines. In our results driven world, what else do you have time to think of? The problem with focusing on an end result is that you miss the point of what your organization is trying to accomplish. If you are unable to connect with your team and… Read Post