The Power of Small Groups
In this short video, Peter explains that when diversity of thinking and dissent are given space in small groups, commitments…
Read Post
Let’s Take It Slow
Two things are required: time and space. Peter explains that time is subjective and therefore we cannot, and should not, be controlled by it. In Flawless Consulting, Peter says that lack of time, space and money is often used as an excuse by managers who do not want to do…
Read Post
It’s All Implementation
Implementation implies that first an idea needs to be formulated, then a decision is made and afterward the actual can work begin. However, this is not the case. Every step-discovery, planning, contracting and engaging people-is all a part of the implementation process. The main focus of implementation should be to…
Read Post
Rethinking Compensation
This post on how growth undermines service is the third in our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to the industry as a whole, though both internal and external consultants will recognize the tensions between…
Read Post
I’m Here to Fix You
Trust and connectedness are necessary to a successful contract. In the Flawless Consulting Public Workshops, participants are introduced to the concept of a consultant’s “roles.” Peter presents three common roles played by consultants: Expert, pair-of-hands and collaborative. Each have their strengths and weaknesses, but collaboration is the ultimate goal. Getting…
Read Post
Am I Too Pushy?
Do you ever ask yourself, “Am I too Pushy?” Well, authentic behavior means you put into words the resistance you face during a project. This is the most powerful thing you can do to gain the trust and commitment you are looking for. There is a tendency for us to…
Read Post
Change Agents
Peter encourages us to change the narrative — not people. The concept of a “change agent” is arrogant, says Peter. Instead of saying “I’m here to change them,” we can say, “I’m here to change the conversation with people about their intentions.” In any conversation aimed to change the narrative,…
Read Post
Presenting Problems
The first thing you should do is focus on your client, not the problem. Your client knows more about his or her company than you do, so they probably have a better solution. What you should focus on is working through the contracting steps of Flawless Consulting to lay a…
Read Post
Restore Faith
Faith in my ______ is the future (fill in the blank). Starting down an unpredictable path is tough. Asking a client to let go of the predictions and expectations of a project may seem unrealistic. But when a client is able to place trust or faith, in the consultant’s hands,…
Read Post
