I’m Here to Fix You
Trust and connectedness are necessary to a successful contract. In the Flawless Consulting Public Workshops, participants are introduced to the concept of a consultant’s “roles.” Peter presents three common roles played by consultants: Expert, pair-of-hands and collaborative. Each have their strengths and weaknesses, but collaboration is the ultimate goal. Getting…
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Am I Too Pushy?
Do you ever ask yourself, “Am I too Pushy?” Well, authentic behavior means you put into words the resistance you face during a project. This is the most powerful thing you can do to gain the trust and commitment you are looking for. There is a tendency for us to…
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Change Agents
Peter encourages us to change the narrative — not people. The concept of a “change agent” is arrogant, says Peter. Instead of saying “I’m here to change them,” we can say, “I’m here to change the conversation with people about their intentions.” In any conversation aimed to change the narrative,…
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Presenting Problems
The first thing you should do is focus on your client, not the problem. Your client knows more about his or her company than you do, so they probably have a better solution. What you should focus on is working through the contracting steps of Flawless Consulting to lay a…
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Restore Faith
Faith in my ______ is the future (fill in the blank). Starting down an unpredictable path is tough. Asking a client to let go of the predictions and expectations of a project may seem unrealistic. But when a client is able to place trust or faith, in the consultant’s hands,…
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