Cosmetic Reform: When the Disease Becomes the Cure
This post on how growth undermines service is the third in our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to the industry as a whole, though both internal and external consultants will recognize the tensions between…
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Touchy Feely Crap
Goals, quotas and deadlines. In our results driven world, what else do you have time to think of? The problem with focusing on an end result is that you miss the point of what your organization is trying to accomplish. If you are unable to connect with your team and…
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Nine Signs That You May Be an Internal Consultant
This post on how growth undermines service is the third in our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to the industry as a whole, though both internal and external consultants will recognize the tensions between…
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Performance Not for Sale
This post on how growth undermines service is the third in our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to the industry as a whole, though both internal and external consultants will recognize the tensions between…
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Gift Mindedness
One of the best ways to give support to a client is to let them know what is working for you. This is what Peter calls, “Gift Mindedness”, or acknowledging the ways in which you interact with the client. In this video, Peter Block discusses the usefulness of Gift Mindedness…
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Democratization of Wealth
This post on how growth undermines service is the third in our series that looks at what interferes with our capacity to serve, even in the face of our best intentions. It speaks to the industry as a whole, though both internal and external consultants will recognize the tensions between…
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Freedom and Choices
Business roles are so defined that people lose the idea of creating change within their business. In this short video, Peter Block encourages people to realize they have the power to make choices and the right choices are not necessarily the ones that are commonly practiced. By giving people the…
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The Power of Small Groups
In this short video, Peter explains that when diversity of thinking and dissent are given space in small groups, commitments…
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Let’s Take It Slow
Two things are required: time and space. Peter explains that time is subjective and therefore we cannot, and should not, be controlled by it. In Flawless Consulting, Peter says that lack of time, space and money is often used as an excuse by managers who do not want to do…
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It’s All Implementation
Implementation implies that first an idea needs to be formulated, then a decision is made and afterward the actual can work begin. However, this is not the case. Every step-discovery, planning, contracting and engaging people-is all a part of the implementation process. The main focus of implementation should be to…
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