Flawless Consulting 2
Even the best of consulting relationships can become difficult when you realize that what the client wants, won’t solve the problem. It’s common to focus strictly on data and facts but those are only part of the solution.
Effective, long lasting solutions are holistic—addressing not only the data, but also the people. When you ignore the political system that you’re operating in, you’re setting yourself up for resistance and possible failure.
So how can you address these relational nuances? Flawless Consulting 2 provides you with the ability to identify these social systems.
We teach you ways to navigate these dynamics and how to provide feedback that builds trust in the client/consultant relationship. Rather than feeling trapped, we teach you the skills to become an advocate for yourself and your clients’ self-discovery and self-sufficiency.
The objectives of Flawless Consulting 2 are to develop feedback and decision support skills that increase the staff person’s ability to have a strong and positive impact on their client’s business results.
Targeted Outcomes Include:
Practice a data collection or discovery model.
Conduct interviewing meetings to collect data around a business issue.
Deal with resistance in the data collection process.
Gain skills in turning recommendations into a decision to act.
Conduct a successful feedback meeting.
Identify methods for mapping out action steps with the client prior to implementation.
Increase line manager commitment.
Individuals in staff positions such as human resources, training, organizational development, information systems, finance, safety, purchasing, engineering, etc. — anyone who is in a position of having influence without direct control.
Up to 24 participants and may vary based on your specific requirements.
Each participant receives a Workshop Participant Kit which becomes a guide and a journal.
This workshop is highly interactive. You will become deeply immersed in the material through interactive simulations with one or two other attendees. The workshop also includes written exercises to apply key concepts to your own unique situation. In addition, video recording in small groups is used to analyze actual situations. Finally, you will have the opportunity to experience a full feedback meeting. In addition, you will work as part of an actual consulting team to practice contracting meetings, data collection interviews and feedback meetings. Brief lectures are used to present initial key concepts.
Day 1 (8:30 a.m.-5:00 p.m.)
- Introduction — Contracting Revisited
- Form Consulting Teams
- Teams Conduct a Contracting Meeting with a Client
- The Data Collection and Discovery Phase
- Resistance in Data Collection Interviews
- Organizing the Data
- Developing Impactful Feedback Language
- Process the Learning
Day 2 (8:30 a.m.-5:00 p.m.)
- The Feedback Phase
- Resistance in Feedback Meetings
- Conduct Team Feedback Meetings
- Contract with Self
- Final Feedback on Consulting Strengths
- Future Commitments
Upcoming Events › Flawless Consulting 2
Tuesday, December 8 – 12:00pm-3:30pm ET
Wednesday, December 9 – 12:00pm-3:30pm ET
Thursday, December 10 – 12:00pm-3:30pm ET
Tuesday, February 9 – 12:00pm-3:30pm ET
Wednesday, February 10 – 12:00pm-3:30pm ET
Thursday, February 11 – 12:00pm-3:30pm ET
Tuesday, April 13 – 9:00am-12:30pm ET
Wednesday, April 14 – 9:00am-12:30pm ET
Thursday, April 15 – 9:00am-12:30pm ET