Flawless Consulting 1
As a staff person, our lives are challenged to make our work — work for us and our internal clients. In cultures where control and predictability seem to be the order of the day, we realize our great expertise does not guarantee us control or even authority to make decisions or see our plans implemented. So what is left? Collaborative relationships with our clients and internal customers.
There is a way to overcome this. Flawless Consulting 1 is the workshop developed by Peter Block. Through powerful experiential designs, participants will learn how to have a 50/50 relationship with their clients — even in a 90/10 high control environment. Most projects fail not because of the work we do, but because of the weak contracts we agreed to. To deal with this, we must have strong partnerships built through effective contracting from the start.
The key is developing the skill and courage to act upon the fact that we have a right to make demands on the people we are there to serve. Courage based on power of our honesty and openness in the given situation, listening intently and knowing what we want and how to say “no” to what we don’t want.
Through the skills developed in this popular two-day workshop, we can learn that there is more room for us to operate as an equal with our clients than we ever thought possible. We can, in fact, create organizations where we want to live. You will leave with confidence and renewed optimism in your ability to do the consulting work you love with clients that you can influence.
The objectives of Flawless Consulting 1 are to develop skills that increase the staff person’s ability to have a strong and positive impact on their client’s business results.
Targeted Outcomes Include:
Negotiate more effective and enduring agreements across boundaries.
Gain better use of staff expertise in the system.
Work more in a partnership role with others.
Identify the phases of the flawless consulting process.
Develop techniques for defining roles and responsibilities and clarifying expectation.
Develop the ability to assertively express your needs for successful partnerships.
Understand how your expertise can be utilized in complex organizational systems.
Individuals in staff positions such as human resources, training, organizational development, information systems, finance, safety, purchasing, engineering, etc. — anyone who is in a position of having influence without direct control.
Up to 24 participants and may vary based on your specific requirements.
Each participant receives a Workshop Participant Kit which becomes a guide and a journal.
This workshop is highly interactive. You will become deeply immersed in the material through interactive simulations with one or two other attendees. The workshop also includes written exercises to apply key concepts to your own unique situation. In addition, videotaping in small groups is used to analyze actual situations. Finally, you will have the opportunity to experience a full contracting meeting. Brief lectures are used to present initial key concepts. Numerous handouts in addition to the participants’ manual are used to increase understanding and application of important concepts.
Day 1 (8:30 a.m.-5:00 p.m.)
Consulting Goals & Phases
The Consulting Process Walk-Through Exercise
Consultant Role Orientations
A Simulation and Case Study on “Negotiating Wants”
Process the Learning
Day 2 (8:30 a.m.-5:00 p.m.)
Expressing Wants — Stating Wants as Consultants Simulation
Recognizing and Dealing with Resistance
Practice Dealing with Resistance and Role Play
Closing the Meeting and Giving Support
Contracting with the Boss
Practice Planning, Conducting and Reviewing a Complete Contracting Meeting with the Client
Upcoming Events › Flawless Consulting 1
Tuesday, December 1 – 12:00pm-3:30pm ET
Wednesday, December 2 – 12:00pm-3:30pm ET
Thursday, December 3 – 12:00pm-3:30pm ET
Tuesday, January 12 – 12:00pm-3:30pm ET
Wednesday, January 13 – 12:00pm-3:30pm ET
Thursday, January 14 – 12:00pm-3:30pm ET
Tuesday, March 9 – 9:00am-12:30pm ET
Wednesday, March 10 – 9:00am-12:30pm ET
Thursday, March 11 – 9:00am-12:30pm ET