by Jeff McCollum | Apr 30, 2020 | Articles
In Defense of Being “Helpful” I want to write in defense of being helpful. And I want to distinguish it from rescue. There have been times in working Flawless Consulting Workshops that I have heard being “helpful” disparaged a bit with a phrase like, “We don’t want to...
by Jeff McCollum | Feb 4, 2020 | Articles
Collaborative Consulting: Three Degrees of Difficulty C onsulting—especially collaborative consulting—requires artful presence and, consequently, is inherently difficult. It requires us to manage at three levels simultaneously: the consulting process, our relationship...
by Jeff McCollum | Nov 12, 2019 | Articles
The heart of consulting, as Peter Block has so succinctly put it, is “influencing without direct authority.” That holds for those of us who work as external consultants as well as anyone in a staff role working internally. Therefore, it seems worth thinking about the...
