In Defense of Being “Helpful”

In Defense of Being “Helpful”

In Defense of Being “Helpful” I want to write in defense of being helpful. And I want to distinguish it from rescue. There have been times in working Flawless Consulting Workshops that I have heard being “helpful” disparaged a bit with a phrase like, “We don’t want to...
Ruminations on Influence

Ruminations on Influence

The heart of consulting, as Peter Block has so succinctly put it, is “influencing without direct authority.” That holds for those of us who work as external consultants as well as anyone in a staff role working internally. Therefore, it seems worth thinking about the...