by Charles Fields | Mar 17, 2020 | Articles
Eating Breakfast in Delhi I ’m having breakfast at the hotel in Delhi. It’s a buffet that comes with the price of the room. I order coffee and then go to the buffet. I read the offerings and walk the length of the table, not sure what most of these dishes are. It’s my...
by Charles Fields | Mar 3, 2020 | Articles
Expressing Wants: A Basic Flawless Consulting Skill I n the Flawless Consulting Skills workshops, we stress that you’ll want to change your conversations . . . the way you talk to your clients, your boss, and to each other. We see that new conversations will move you...
by Charles Fields | Feb 11, 2020 | Articles
A “Flawless” Conversation with your Boss T his is the most important ongoing conversation that you have in your organization. It sets the guidelines for how you and your boss will work together. It is the beginning of a partnership with your boss and a step toward...
by Charles Fields | Jan 28, 2020 | Articles
Empowered? E mpowerment is a confusing word. It’s also known as being authentic, taking ownership, choosing accountability, partnership, or being collaborative. It is the source of many questions like: “What is it all about? How do I become empowered? How do I empower...
by Charles Fields | Jan 14, 2020 | Articles
Another Look at Resistance In any conversation with clients, there are concerns that are rarely discussed. These doubts vary in intensity with their perceived risk and loss of control; they are personal to the individual and the situation—they are not the same for...
