The No-Judgment Zone

The No-Judgment Zone

J iddu Krishnamurti, an Indian philosopher, speaker, and writer said, “The ability to observe without evaluating is the highest form of intelligence.” It’s an ability we talk about often in Flawless Consulting when learning how to deal with resistance in our client...
Why We Say Yes When We May Want to Say No

Why We Say Yes When We May Want to Say No

Getting Beyond the Smoke and Mirrors The phone rings on a Friday afternoon. It’s a key internal client and he’s got a problem. The urgency in his voice rings as someone who wants help, wants it now and wants it from you as a trusted and respected consultant in the...
Getting Beyond the Smoke and Mirrors

Getting Beyond the Smoke and Mirrors

In Flawless Consulting, author Peter Block writes, “Most consulting projects get started because managers feel pain. When the organization feels the pain, managers start to describe for themselves why the pain exists.” It should be no surprise then that projects...